At Batjili, your personal data is handled with care. This Privacy Policy explains exactly what information we collect when you use the platform, why we collect it, how it's stored, and who — if anyone — it's shared with. We've written this in plain language so you know exactly where you stand.
Batjili does not sell your personal data. You have the right to access, correct, or delete your information at any time by contacting our support team.
Visit Our FAQThese are the core privacy principles that guide how Batjili handles every piece of data you share with us.
Batjili does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data exists to operate your account — nothing else.
All personal data stored by Batjili is encrypted at rest and in transit. We use industry-standard TLS encryption for all data transfers between your device and our servers.
Access to your personal data within Batjili is restricted to authorised personnel only. Staff access is logged, monitored, and limited to what is necessary for their role.
You can request deletion of your personal data at any time. Batjili will process deletion requests within 30 days, subject to any legal retention obligations that may apply.
You can opt out of all marketing communications from Batjili at any time through your account settings or by contacting support. Opt-outs are processed within 48 hours.
Batjili only collects data that is necessary to operate your account, process payments, and comply with legal requirements. We don't collect data for the sake of it.
Summary: Batjili collects only the data needed to run your account and process payments. We don't sell it. We protect it with encryption. You can access, correct, or delete it at any time. Read on for the full details.
This Privacy Policy describes how Batjili ("the Platform", "we", "us", "our") collects, uses, stores, and protects the personal data of players ("you", "your") who register and use the services available at batjili.club. This policy applies to all interactions with the Batjili platform, including account registration, deposits, gameplay, withdrawals, customer support, and marketing communications.
Batjili is committed to handling your personal data responsibly and transparently. We understand that players in Bangladesh trust us with sensitive information, and we take that responsibility seriously. This policy is written in plain English so you can understand exactly what happens to your data when you use Batjili.
By registering an account or using any Batjili service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the platform.
Batjili collects personal data in three ways: information you provide directly, information generated automatically when you use the platform, and information received from third-party service providers such as payment processors and identity verification services.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, NID or passport number | Provided by you during registration or KYC |
| Contact Data | Mobile number, email address | Provided by you during registration |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Provided by you and payment processors |
| Technical Data | IP address, device type, browser, operating system | Collected automatically when you access the platform |
| Usage Data | Games played, bets placed, session duration, login times | Collected automatically during platform use |
| Communications Data | Support chat logs, email correspondence | Generated when you contact Batjili support |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
Every piece of data Batjili collects has a specific purpose. We do not collect data speculatively or hold it longer than necessary. Below are the primary ways we use your personal information:
Marketing opt-in: Batjili only sends promotional communications to players who have opted in. You can withdraw your consent at any time through your account settings or by emailing [email protected].
Batjili processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:
Where Batjili relies on legitimate interests as the legal basis for processing, we have assessed that our interests do not override your fundamental rights and freedoms. If you have questions about this assessment, contact our support team.
Batjili does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
No third-party marketing: Batjili never shares your contact details with third-party advertisers or marketing companies. Any promotional communication you receive will come directly from Batjili.
Batjili uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. Cookies are small text files stored on your device when you visit batjili.club.
We use the following types of cookies:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from using the Batjili platform. For analytics and marketing cookies, you can opt out through your account settings.
Batjili retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business needs. The specific retention periods depend on the type of data and the purpose for which it was collected.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | Legal and regulatory compliance |
| Transaction records | 7 years after transaction date | Financial record-keeping obligations |
| KYC documents | 5 years after account closure | Anti-money laundering regulations |
| Support communications | 3 years after last interaction | Dispute resolution and quality assurance |
| Marketing preferences | Until opt-out or account closure | Consent management |
| Technical and usage data | 13 months from collection | Platform analytics and fraud detection |
After the applicable retention period, your data is securely deleted or anonymised so it can no longer be linked to you personally.
Batjili takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.
Your role in security: Keep your Batjili password strong and unique. Never share it with anyone. Batjili staff will never ask for your password. If you suspect your account has been compromised, contact support immediately.
As a Batjili player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all requests within 30 days.
Request a copy of all personal data Batjili holds about you, including how it is used and who it has been shared with.
Request correction of any inaccurate or incomplete personal data we hold about you. Updates take effect within 5 business days.
Request deletion of your personal data where there is no legal obligation for us to retain it. Subject to regulatory retention requirements.
Request that we limit how we use your data while a dispute or correction request is being processed.
Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Object to processing based on legitimate interests, including direct marketing. Marketing opt-outs are processed within 48 hours.
Batjili's services are strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered an account on Batjili, please contact us immediately at [email protected].
Upon receiving a verified report of an underage account, Batjili will close the account immediately, delete all associated personal data, and return any deposited funds to the payment source. We take underage gambling extremely seriously and have age verification measures in place at registration and during the KYC process.
For more information on how Batjili promotes safe and responsible gaming, visit our Responsible Gaming page.
Batjili may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email and display a prominent notice on the platform.
The updated policy will take effect 7 days after notification for existing players, and immediately for new registrations. The "Last Updated" date at the top of this page reflects when the policy was most recently revised.
We recommend reviewing this page periodically. If you continue to use Batjili after a policy update takes effect, you are considered to have accepted the revised Privacy Policy. If you do not agree with any changes, you may close your account before the changes take effect.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how Batjili handles your personal information, please get in touch with our support team. We're available 24/7 via live chat on the platform and aim to respond to all email enquiries within 24 hours.
You can reach us by email at [email protected]. When submitting a data rights request, please include your registered email address and a brief description of your request so we can process it efficiently.
Data enquiries: Email [email protected] with the subject line "Privacy Request". Include your registered account email. We respond within 30 days for data rights requests and within 24 hours for general privacy questions.
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